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Prescriptions
Ordering a repeat prescription
The easiest way to order repeat prescriptions is:
- Using your NHS account (through the NHS website or NHS App)
This show you all your repeat medicine and dosage, and you can choose the ones you need.
We do not accept repeat prescription requests over the phone.
In an emergency, please call the surgery
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Dispensary
Kintbury and Woolton surgery are a dispensing practice. If you live more than 1 mile from a dispensing pharmacy (as the crow flies) you will be able to obtain your medicines from the surgery.
However, if you live within 1 mile of a dispensing pharmacy, the NHS rules specify that we are not permitted to dispense to you. We can issue a signed prescription or send your prescription electronically to your nominated pharmacy.
Collecting your prescription
You can usually collect your prescription 5 working days after you have ordered it (excluding weekends, bank holidays and half-day closing) from requesting a prescription to availability for collection.
It would help us if you could collect your medications after 10am.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.